On Spot Techs
Computer & IT Services
4732 S Dixie Dr
Moraine, Ohio 45439
Store Hours: Mon - Fri 9am - 5pm
Call or Text: 937-315-0286
Financing Available via Acima! APPLY NOW
Residential Services
There's a few different ways we can help:
-
On-Site Service
-
In-Shop Service
-
In-Store Appoinments
-
Remote Support
SERVICES
-
General Computer Help & Questions
-
Computer Check-ups & Tune-ups
-
General Smartphone & Tablet Help
-
Windows, PC & Laptop Repair
-
Chromebook Help and Repair
-
Windows Format & Re-install
-
Virus Removal and Cleanup
-
PC & Laptop Upgrades
-
Data Backup & Recovery
-
Printer Troubleshooting
-
Wireless Router Support
-
Smart TV Assistance
-
Smart Car Assistance
RATES
Regular Rate: $100 per hour
One-hour minimum per On-Site visit
Half-hour minimum for In-Shop Diagnostics
One-hour minimum for In-Shop Fixes
Half-hour min for In-Store Appts (Phones/Tablets)
One-hour min for In-Store Appts (Computers)
Half-hour minimum per Remote Support session
Discounted Rate: $87.50 per hour
For a lower rate, purchase a 4-hour block of time for $350—equivalent to about $87.50/hr.
Unused time never expires and can be used in future as needed.
Use towards on-site, in-shop, in-store, or remote.
DISCOUNT FOR MILITARY & 1ST RESPONDERS
We always give Military (active or past) and 1st Responders (active)
10% Off Labor & Refurbished Computers
Thank you for your service!
WAYS WE CAN HELP
There's a few different ways we can help
-
On-Site Service:
-
We come to your home, so you don’t have to unplug your computer and lug it around.
-
You have the tech all to yourself, with no distractions.
-
Easily explain what’s wrong, what you need help with, and ask as many questions as you want.
-
Get one-on-one assistance or training on the computer or device.
-
-
In-Shop Service:
-
Drop off your computers or devices for service to us at the store.
-
Computers and devices are usually ready in 2 - 3 weekdays.
-
-
In-Store Appoinment:
-
Bring your computers or devices to us for one-on-one help.
-
You have the tech all to yourself, with no distractions.
-
Easily explain what’s wrong, what you need help with, and ask as many questions as you want.
-
Get one-on-one assistance or training on the computer or device.
-
-
Remote Support:
-
Give us a call and once you allow us to, we can connect to your computer, and then see and control it.
-
We can help answer any lingering questions or concerns from any prior service.
-
We can help with new smaller issues where we don't have to be physically there.
-
OUR CHECK LISTS
Over the years we have developed some great check lists and processes to ensure we offer the best service possible. Plus, you get a written record. See our general check list, which serves as a daily tool for our troubleshooting and evaluations:
