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Residential Services

 

There's a few different ways we can help:

  • On-Site Service

  • In-Shop Service

  • In-Store Appoinments

  • Remote Support

SERVICES
  • General Computer Help & Questions

  • General Computer Check-ups & Tune-ups

  • General Smartphone & Tablet Help

  • Phone & Tablet Repairs

  • Windows, PC & Laptop Repair

  • Chromebook Help and Repair

  • Windows Format & Re-install

  • Virus Removal and Cleanup

  • PC & Laptop Upgrades

  • Data Backup & Recovery

  • Printer Troubleshooting

  • Wireless Router Support

  • Smart TV Assistance

  • Smart Car Assistance

RATES

Regular Rate:  $100 per hour

 

One-hour minimum per On-Site visit

Half-hour minimum for In-Shop Diagnostics

One-hour minimum for In-Shop Fixes

Half-hour min for In-Store Appts (Phones/Tablets)

One-hour min for In-Store Appts (Computers)

Half-hour minimum per Remote Support session

Discounted Rate: $87.50 per hour

 

For a lower rate, purchase a 4-hour block of time for $350—equivalent to about $87.50/hr.

 

Unused time never expires and can be used in future as needed. 

Use towards on-site, in-shop, in-store, or remote.

Click Here for Our Mobile Device Repair Pricing

DISCOUNT FOR MILITARY & 1ST RESPONDERS

We always give Military (active or past) and 1st Responders (active) 

10% Off Labor & Refurbished Computers

Thank you for your service!

WAYS WE CAN HELP

There's a few different ways we can help

  • On-Site Service:

    • We come to your home, so you don’t have to unplug your computer and lug it around.

    • You have the tech all to yourself, with no distractions.

    • Easily explain what’s wrong, what you need help with, and ask as many questions as you want.

    • Get one-on-one assistance or training on the computer or device.

  • In-Shop Service:

    • Drop off your computers or devices for service to us at the store.

    • Computers and devices are usually ready in 2 - 3 weekdays.

  • In-Store Appoinment:

    • Bring your computers or devices to us for one-on-one help.

    • You have the tech all to yourself, with no distractions.

    • Easily explain what’s wrong, what you need help with, and ask as many questions as you want.

    • Get one-on-one assistance or training on the computer or device.

  • Remote Support:​

    • Give us a call and once you allow us to, we can connect to your computer, and then see and control it.​

    • We can help answer any lingering questions or concerns from any prior service.

    • We can help with new smaller issues where we don't have to be physically there.

OUR CHECK LISTS

Over the years we have developed some great check lists and processes to ensure we offer the best service possible. Plus, you get a written record. See our general check list, which serves as a daily tool for our troubleshooting and evaluations:

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